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Why should I learn UX?
If you've ever been frustrated about the experience of a service before and wondered how to make things better, then improving user satisfaction might be of interest to you.
Learning UX (User Experience) can be very beneficial as it can help enhance user satisfaction, improve product adoption, reduce development costs, increase conversion rates, and stay competitive in today's digital age. A user-centered design process can help identify potential problems early and prevent costly mistakes later on.
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The good news is, you do not need super technical skills to do this role as you could simply be the eyes and ears of your team by conducting UX research. Also through practice, many have developed the design eye.
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